We have compiled a list of manufacturers, distributors, product information, reference prices, and rankings for Desk Service.
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Desk Service Product List and Ranking from 6 Manufacturers, Suppliers and Companies

Last Updated: Aggregation Period:Sep 24, 2025~Oct 21, 2025
This ranking is based on the number of page views on our site.

Desk Service Manufacturer, Suppliers and Company Rankings

Last Updated: Aggregation Period:Sep 24, 2025~Oct 21, 2025
This ranking is based on the number of page views on our site.

  1. アコードワークス Osaka//IT/Telecommunications
  2. TOSYS 長野クラウドサービスセンター Nagano//IT/Telecommunications
  3. 東信システムサービス Kanagawa//IT/Telecommunications
  4. シーイーシーカスタマサービス 本社 Kanagawa//Information and Communications
  5. アスナビス Tokyo//Service Industry

Desk Service Product ranking

Last Updated: Aggregation Period:Sep 24, 2025~Oct 21, 2025
This ranking is based on the number of page views on our site.

  1. Is the IT department 'un'troubled? 'Owl Support Service' アコードワークス
  2. Security Desk Service TOSYS 長野クラウドサービスセンター
  3. Help desk service 東信システムサービス
  4. [Case Study on the Introduction of Product/System Help Desk] System Integrator シーイーシーカスタマサービス 本社
  5. 4 [Case Study of Product/System Help Desk Implementation] System Development Company シーイーシーカスタマサービス 本社

Desk Service Product List

1~10 item / All 10 items

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Security Desk Service

Support in monitoring, various investigations, and advisory roles to reduce the security risks for our customers.

The "Security Desk Service" monitors and supports the operation of security tools included in offerings such as "Microsoft 365 E5" to ensure they are in optimal condition, providing assistance with security analysis and various configuration advice. In response to the ever-evolving threats in cybersecurity, our service helps reduce the operational burden on our customers. 【Service Overview】 ■ Regular Operations - Incident response, configuration consultation, detection response, fixed-rate advisory support ■ Monitoring - Surveillance, attack detection, alert response, notifications, reporting ■ Analysis and Response Proposals - Forensic investigations, report creation, response proposals and implementation, escalation *For more details, please refer to the PDF document or feel free to contact us.

  • Other services
  • Other security

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Help desk service

Peace of mind every day of the year.

We will respond to inquiries from system users in a one-stop manner. We provide a single point of contact for hardware and software troubles/Q&A. Since it is a one-stop service, it frees you from the hassle of using multiple points of contact. ● Trouble call reception ● Q&A support ● Issue isolation ● Consolidation of contact points

  • Other services

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Is the IT department 'un'troubled? 'Owl Support Service'

A packaged service from incident reception to monthly reporting!

【Do you have any of these issues?】 - No IT personnel... → Relying on a specific person for support, leading to concerns about stable daily operations and system management. - Unable to consult about IT problems... → Struggling to use PCs and software but unable to seek help, resulting in delays. - Digital transformation (DX) is not progressing... → Lack of personnel who can promote DX, and uncertainty about how to proceed and what to start with. ★ The Owl Support Service will solve everything! We will clarify the challenges of information systems operations and provide support for problem-solving, starting with help desk services and routine task outsourcing. We can create knowledge based on inquiry trends, develop procedures for tasks that are not yet documented, and provide support for the deployment of IT tools and various updates, all tailored to your needs. *For more details, please download the PDF or feel free to contact us. Contact Information Phone: 06-6342-7821 Email: accordworks_sales@accordworks.co.jp

  • CTI Support Center
  • others

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[Case Study on the Introduction of Product/System Help Desk] System Integrator

By separating the licensing work and initial setup tasks, we were able to provide the customer with the license by the specified deadline!

We would like to introduce a case study on the implementation of a "Product/System Help Desk" for a system integrator. The company is about to start selling security products (software) and was looking for a help desk that could operate 24/7 and handle license issuance. As a result of the implementation, they were able to establish a help desk at a low cost by utilizing the existing 24/7 help desk system. [Case Overview] ■ Background of Implementation - Looking for a help desk that can operate 24/7 and handle license issuance. ■ Implementation Effect - Security SEs can now focus on more advanced tasks such as alert analysis, analysis, and building security environments for new customers. *For more details, please download the PDF or feel free to contact us.

  • Other contract services

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[Case Study of Product/System Help Desk Implementation] System Development Company

A case where the sense of security from support led to an increase in customer satisfaction!

We would like to introduce a case study of implementing a "Product/System Help Desk" into the ICT solution business of a system development company. The company conducts maintenance and operation of the systems it has developed, but the development SEs were spending too much time responding to inquiries, which prevented them from focusing on their primary development tasks. Therefore, they were looking for a company that could handle the reception desk. By establishing a reception desk, the SEs were freed from answering phone calls and were able to concentrate on their core development work. 【Case Overview】 ■ Background of Implementation - They wanted a 24/7 reception desk to handle severe issues such as system outages. ■ Implementation Effects - By utilizing shared operators, they were able to achieve a 24/7 reception system at a low cost. *For more details, please download the PDF or feel free to contact us.

  • Other contract services

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[Case Study of In-House Help Desk Implementation] Major General Trading Company

A case where costs were reduced by utilizing a shared operator!

We would like to introduce a case study on the implementation of an "in-house help desk (service desk)" at a major general trading company. The company faced challenges because users who made inquiries were not well-versed in IT, leading to lengthy explanations even for simple inquiries, which prevented the information systems personnel from performing their intended tasks. By outsourcing cases that required significant response time, the workload of the information systems personnel was reduced, allowing them to focus on their core responsibilities, such as planning and proposal activities for clients. 【Case Overview】 ■ Background of Implementation - The goal was to reduce the burden on information systems personnel by outsourcing the help desk. ■ Effects of Implementation - Utilizing shared operators resulted in cost reductions. *For more details, please download the PDF or feel free to contact us.

  • Other contract services

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Simultaneously improve operations! IT support and help desk services.

Our highly skilled personnel provide support at a low fixed rate! We will also implement business improvements utilizing our expertise in promoting DX (digital transformation).

Our company provides "IT Support and Help Desk Services," which also includes business reform for the entrusted operations themselves. We offer total support for information system operations, such as the introduction of IT tools and the operation and management of internal information devices. By preventing the black-boxing of operations, it becomes possible to understand the appropriateness of business conditions. 【Service Features】 ■ IT Support and Help Desk ■ Clarification of Business Content ■ Realization of Business Improvement *For more details, please refer to the QR code below or feel free to contact us.

  • CTI Support Center

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[Product/System Help Desk Implementation Case] SOC Service

A case where the security SE was able to focus on more advanced tasks such as alert analysis and investigation!

We would like to introduce a case study of a company that implemented a "Product/System Help Desk" as they began their SOC (Security Operation Center) services. The company was looking for a help desk that could provide support 24/7, 365 days a year. As a result of the implementation, they were able to delegate labor-intensive tasks such as device disconnection operations and monitoring alert notifications to operators who are strong in IT technology. 【Case Overview】 ■ Background of Implementation - The company is in the process of starting SOC services. ■ Benefits of Implementation - By utilizing the existing 24/7 help desk system, they were able to establish a help desk at a low cost. *For more details, please download the PDF or feel free to contact us.

  • Other contract services

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Product/System Help Desk Service

Our company will handle the help desk for the products and systems developed and sold by your company!

We offer a "Product/System Help Desk (Technical Help Desk)" that allows your development and sales personnel to focus on their core business by entrusting us with their support needs, while providing satisfactory assistance to customers and users. Please also utilize it as a primary reception point during your personnel's telework promotion. 【Features】 ■ Wide range of user support ■ IT experts available ■ Flexible system not bound by time ■ Adaptable responses *For more details, please download the PDF or feel free to contact us.

  • Other information systems

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Help desk service

Extensive support contracting and a robust call center infrastructure.

We will serve as a "comprehensive consultation desk" that handles everything from the entire system and general office automation to support, repair reception, and maintenance arrangements, without being limited to a single product or role, utilizing a multi-vendor and multi-support approach. Our custom-made designs cater to the needs of client companies, specializing in small to medium-sized operations, from sharing with less than one seat to dedicated centers with 200 seats. We analyze business data and provide valuable reports. 【Features】 ■ One-stop service that consistently handles everything from reception to business processing ■ Flexible center design based on client company requests ■ Data analysis and report provision using call logs and CRM tools *For more details, please download the PDF or feel free to contact us.

  • Other services

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